About Us

The fundamentals

Want to know about us? We believe it’s better to do a few things well than many things poorly. That’s why we focus on just the four things that actually matter. Primarily, we specialise in complete social media management for Facebook. However, we do manage all the other popular mediums including Instagram, Twitter, Pinterest, YouTube, LinkedIn and Google+.

We can both setup and manage your social media on a day to day basis to engage with your audience and ensure your business achieves the exposure and reputation it deserves. Essentially, we take the job off your hands and run it for you covering many different aspects of strategy both on and offline.

Our other fundamental services include social influencer marketing as consumers are looking at fellow consumers to help with their purchasing decisions, video production to help meet the growing demand of social video and responsive web design as mobile internet usage has overtaken desktop.

Based in North Brisbane, we of course serve Brisbane, the Sunshine Coast and Gold Coast. However, we also serve clients based in other capital cities around Australia and indeed internationally including Malaysia and Europe. Thanks to such things as Skype, geography does not limit our service area. So wherever you are in the world, we can help.

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GREATEST ROI ACHIEVED FOR A CLIENT TO DATE (%)

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GREATEST FB ENGAGEMENT ACHIEVED FOR A CLIENT TO DATE (%)

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YEARS WE'VE BEEN IN BUSINESS

What we do

We do it all for you

What’s our point of difference? With regards to our social media management and marketing service, we do it all, everything, the whole thing! We pride ourselves on our ability to tailor our services to the needs of each and every client. Although the medium is always the same, what we do for each of our clients is unique and so is the approach. What works for one doesn’t mean it will work for the other. That’s why we treat each and every client as if they were our only client.

Whether you’re an SME, national franchise, public, government, or multinational organisation, we will work as an extension of your team to deliver a successful social media presence for your company.

Complete Social Media Management

With over 60 per cent of the Australian population using it every day, Facebook should be considered the cornerstone of any social media marketing campaign. If you want to successfully market your business on Facebook, you’re going to need time and knowledge. If you’re running short on either of these, you need us.

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Social Influencer Marketing

When 50 influencers posted an Instagram picture of themselves wearing the same Lord & Taylor dress, on the same day, they told the Instagram fashion niche that the dress was a must-have article to be in the in-crowd. The dress sold out the following weekend!

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Video Production

In the past few years, Facebook has increasingly prioritized video in the News Feed. As a result, we offer professional video production enabling you to create and provide engaging content for strategised posting to Facebook and indeed any of the video capable social mediums.

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Responsive Web Design

Over 70 per cent of internet searches within Australia are now performed on mobile devices. If you want to make your business more accessible to this audience, speak to us. We offer very attractive and fully responsive websites that are as pleasing to the eye as they are your budget.

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How We Work

What happens

Consult

We work continually with you on a consultative basis. We ensure we have a complete and in depth understanding of your business to ensure you can engage your target market as effectively as possible and achieve the outcome you require.

Experiment

Although the medium is always the same, each of our clients are unique and so is the approach. What works for one doesn’t mean it will work for the other. That’s why we continually spend time experimenting to find what your specific audience react positively to.

Perfect

Once we begin to learn what your audience responds to, we’ll develop and fine tune those findings to ensure your ongoing success.

Client Gallery

a selection of great companies we’ve worked with

No matter the type or size of your business, we offer a ‘plug and play’ solution enabling us to quickly and easily slot into your business to become an extension of it instead of an isolated ‘outsourced’ company.

Businesses large and small trust our social media marketing and management team to be their voice online and to engage with their customers. Take a look at our client gallery and you’ll see global brands, national brands, ASX listed companies, franchises, independent businesses and SME’s.

Pick up the phone and give us a call on 1300 306 109 to see how we can help you.

Having engaged the services of Blue Flame media in 2012 to manage and build the Daydream Island Facebook page, we have seen exponential growth not only in the size of the fan base, but also in the overall level of engagement on our page. The team at Blue Flame are social media professionals – they have been great to work with; are proactive and creative in their approach and have delivered excellent results for Daydream.
Jane Herman Daydream Island Resort & Spa Director of Marketing

Mike, Desre and the team at Blue Flame Social Media have been irreplaceable in our social media development. As a company in fast growth, their experience, wealth of knowledge and professionalism has been the cornerstone of our success in developing a bigger social media audience and being able to give our customers fast and effective service via multiple social media platforms.
Emily McGuiness Beach House Bar & Grill Group Marketing Manager

I would like to thank Blue Flame for the wonderful work you have done and the manner in which it was done. We have seen growth in QLD and interstate of all the various forms of sales wholesale, in store and online. The professional service with a personal touch makes dealing with your company an enjoyable experience.
Dorian Nicholson Springbok Foods Director of Operations

Following a review of available external and internal social media management options and after industry recommendations, we engaged Blue Flame Social Media. Immediately after, we noted an increase in traffic and Likes and a decrease in negative comments. Since then the Q1 persona has strengthened considerably and both our average daily rates and revenues per room nights have increased on the back of increased occupancy levels outside our peak travel periods.
John Wilder Q1 Resort & Spa General Manager

Having reviewed many options in determining a strategic partner for our launch into Facebook for our national Franchise, Touch Up Guys, we settled on Blue Flame Social Media. This decision was ultimately based on the access to real people who knew first hand what phase we were up to and took the time to understand what we were aiming to achieve. For most businesses, calculating a ROI on social media is very difficult, however Blue Flame was able to help us define our goals for the outcome which put us on a path of confidence of the investment in time and money. Overall, the personal nature of the team at Blue Flame Social Media to customise solutions to our needs was paramount and they delivered. I would recommend Blue Flame to other SME’s seeking to grow their social media presence.
Glen Hawken Touch Up Guys CEO

We engaged Blue Flame Social Media some years ago as a low cost way to be active in the Social Media space, where, we had little experience or time to spend. Quickly we had a simple strategy and a clean professional Facebook site to represent our business, best of all the overwhelming feeling around the need to perfect Social Media had been removed from us. Desre and the team have been able to source engaging content for our site and we have slowly grown an engaged online community. Social networking has becoming part of our culture having a positive impact on our staff due largely to the assistance provided by Blue Flame.
Brett Mills Ken Mills Toyota Owner and Dealer Principal

We worked with Blue Flame Social Media on a Facebook project in 2015-16. During this time our page Likes more than doubled and we had over 16,000 views on some of our posts, which is extraordinary for us. The improved Facebook presence gave us instant and engaging connections with existing and new customers. Other businesses noticed our visibility and were keen to know what we were up to. We enjoyed working with Mike, Des and Elise at various stages through the project and we are very happy to recommend Blue Flame to others.

Catherine Stark Seven Sheds Brewery Meadery & Hop Garden General Manager

Desre from Blue Flame is truly wonderful! She made the whole changeover really smooth and easy and was happy to answer all of my random questions about the process. The team always made me feel included with the social media plan, so even though I handed over the reins completely, I still knew what was going on and wasn’t scratching my head when brides came in and referenced something from our Facebook page. I would recommend this team to anyone needing a little help or guidance with their social media, they really are fantastic at what they do!
Seann Pitman Sugar & Spice General Manager

The team

Meet the head honchos

Professional and outstanding ideas followed up with personal support from our passionate team makes us unique in every sense.

At Blue Flame we have a total of seven staff who are all working towards our clients success. Our individual experience in social media management and marketing starts as early as 2008 managing Facebook pages for Red Bull and Teva athletes. We have collectively worked for a multitude of different industries and the majority of us are existing or previous business owners in our own right so we understand what’s important.

Everyone in our team also has their own success story from starting an ecommerce based business when Alta Vista was more popular than Google, managing and marketing major public events at the UK’s oldest museum, through to being one of the world’s leading and most recognized white water sport photographers. Indeed, the very first female to ever win the Red Bull Illume – taking out two awards.

Combine all this experience and you have one very powerful team working for your business.

Want to have a chat? Give us a call now on 1300 306 109 to book a meeting with one of us.

Mike Director

Michael is the sole Director of Blue Flame with over 17 years experience in online marketing.

Desre General Manager

Desre oversees all of Blue Flame’s clients and personally manages a select number of them.

Elise Social Media Manager

Elise manages a number of Blue Flame clients and assists Desré in the day to day running of some of her larger projects.

Emil Customer Service Manager

Emil is our ‘man on the ground’ who’s constantly chatting with someone – whether it’s potential, new or existing clients. If he finds an opportunity to help, he’s on it.

Phan Web Guru

Phan is our resident ‘web guy’ and who’s responsible for everything web within Blue Flame.

Craig Graphic Designer

Craig is our resident Graphic Uberlord. His expertise derives from extensive experience with global brands and ad agencies.

Contact Us

Fancy a chat?

Get in touch

Are you in need of some help with your social media, Facebook Advertising or looking for complete social media management? We’re ready to help so feel free to contact us. Why not give us a call on 1300 306 109 or drop us an email and we’ll get back to you as soon as we can.

Telephone 1300 306 109

Mail Address: PO BOX 329, North Lakes, QLD 4509, Australia

Office Address: T206, Level 2, 1642 Anzac Avenue, North Lakes, QLD 4509, Australia